We work hard to give our customers the very best in home comfort, and we appreciate it when customers write or call with comments about our performance. To offer your feedback about Servco Oil or New Canaan Oil, please write, send us an e-mail, or call us.
Here is some of the feedback we have received:
Thanks you for being straight with me and telling me I didn't need a new furnace, yet Servco will definetly be on the top of my list when I do! Your honesty was much apprciated and I won't forget it!
May 14, 2010
Hi. Dave. Everything went like clockwork with the tank exchange. Doug M. and Paul W. did a great job, and you should be very proud of them. Very professional and personable.
January 23, 2010
I want to thank you and the many service technicians that were at my home. First, to service the Kerr furnace and Riello burner (junk), before I decided to go for a Williamson with a Beckett burner.
Both units are working fine. Please share this thank you with all those that were involved. Again, thank you!
September 2, 2009
Robert R. of Wilton called to thank Jared T. for a job well done at the tune-up August 26, 2009. He said Jared did a very thorough job, explained everything and was a pleasure to have in the house. Thanks, Jared!
February 3, 2009
Following a service call January 31, 2009 in Wilton, Mr. M. called to thank Erick R. for a job well done. He said Erick arrived quickly, was polite, neat and clean, and explained what was wrong and what he did to correct the problem. Thanks, Erick!
February 13, 2009
Dear Mr. Morin,
I recently had some modifications made to our heating system by your firm.
Mr. Mike B. was the representative who advised me what was required. Ultimately it required several visits to our home. In each case, he made all the necessary scheduling arrangements to fit our calendar. This installation we now have is performing as he planned and is meeting our needs. His performance was very professional. He is certainly a credit to your company.
June 20, 2007
Following an installation on May 30, 2007, Mrs. Z., of Westport, called to thank Doug and Erick for a job well done. She was thrilled with their performance. Thanks, Doug and Erick!
April 11, 2006
Following the annual system tune-up of the heating system today, Mrs. Barbara B., of Wilton, called to thank Fran M. She said Fran did the best job she has ever seen. Thanks, Fran!
January 3, 2006
Following a service call today, Mrs. K., of Wilton, called to thank Stu C. for a job well done. She said Stu was very thorough, explained everything, and cleaned up after himself. Thanks, Stu!
September 8, 2005
Following a "No A/C Main Floor" service call today, Mrs. G., of Stamford, called to thank Erick R. for his prompt service and his "obvious knowledge of the system." Thanks, Erick!
March 15, 2005
Following a recent water leak and follow-up plumbing work, Mr. and Mrs. D., of New Canaan, sent in a note to thank Paul W. and Servco Oil for a job well done. They said. "What a nice guy Paul is," and they "love and appreciate Servco's work." Thanks, Paul!
February 22, 2005
Following the tune-up on February 18, 2005, Sylvia E., of Wilton, called to thank Stu C. for doing such a great job. The boiler no longer bangs and shakes the house on startup. Thanks, Stu!
January 14, 2005
Following a service call on January 13, 2005, Robert F., of Weston, called to compliment Erick R. on his professional behavior and knowledge! Thanks, Erick!
December 3, 2004
Following a "noisy pipes" service call on December 2, 2004, Robin R., of Wilton, called to compliment Erick R. She said she is finally able to sleep through the night. Thanks, Erick!
May 12, 2004
Mrs. P., of Bethel, called to say Erick R. did a very careful and thorough job. He is a real star representing our company, Great job, Erick!
March 12, 2004
Mr. C., of Weston, called to thank Erick R. for "going the extra mile" at a service call on March 8, 2004. Thanks, Erick!
January 14, 2004
Mrs. L., of Wilton, called to thank Paul W. and Servco for a job well done at a no-heat call today. She called to thank us for the prompt response and for Paul's polite demeanor and quick resolution to the problem. Thanks, Paul!
December 3, 2003
Mr. K., of Norwalk, called to say that, "Paul W. did a great job at the service call. He was very professional, and I am very happy with the work he performed!" Great job! Thanks, Paul!
October 24, 2002
Mr. V., of Wilton, called Andy M. to thank Doug M. and Fran M. for an excellent job at the oil tank installation on October 21, 2002. He said they were professional and neat. They left the place cleaner than they found it! Thanks, Doug and Fran!
September 19, 2001
Marce L., of Wilton, sent a note to thank Andy B. for a job well done at the burner replacement on August 29, 2001. He said, "The new burner works well, and the job was neat, clean and professional." Thanks, Andy!
June 18, 2001
Mr. Thomas M., of Redding, called to thank Andy B. for a job well done repairing the air conditioning at his home on June 16, 2001. Their daughter was getting married that day, and Andy saved the day! Thanks, Andy!
January 17, 2000
Mr. F., of New Canaan, called to thank Doug and Ross for a job well done at the tank installation in December 1999. They were polite, neat and did a great job! Thanks, Doug and Ross!
January 6, 2000
Vitti P. called to compliment Ed N., Ross T. and Mike T. on a job well done at the water heater install at her home in Wilton on January 5, 2000. Mrs. P. complimented the three techs on their positive attitude, how polite they were, and how neatly the job was done. Thanks, Ed, Ross and Mike!
July 14, 1999 Mr. G., of Darien, called to thank Ross and Doug for a tank job well done. They were prompt, pleasant and did a very neat job. Thanks, Doug and Ross!
May 10, 1999
Gerald L., of Wilton, sent a letter of many thanks for the discovery and prompt replacement of his leaking water heater. He appreciated the efforts of Mike T., Ross T. and Fran M. Thanks, guys!
February 27, 1995
Re: Paul W. and Mike T.
Following the installation of two 275-gallon tanks, the Congregational Church at One Park Street, New Canaan, called to say how pleased they were with Paul and Mike. They said they were prompt and efficient and will highly recommend us. Thanks, guys!
Please mail your comments to Servco Oil or New Canaan Oil - or call us!