Emergencies

Servco Oil Truck

Emergency Service

24-HOUR TECHNICIANS ON DUTY

24-Hour EMERGENCY Service

For a propane, heating oil or hot water emergency please call 203-762-7994 24-hours a day for assistance.

Propane – What to do if you smell propane

  • Put out all smoking materials and other open flames.

  • Do not operate lights, appliances, telephones, or cell phones.

  • Get everyone out of the building or area where you suspect gas is leaking.

  • Turn off the main gas supply valve on your propane tank, if it is safe to do so.

  • Step away from the gas leak, call 203-762-7994

Before calling for no heat or no hot water emergency call, here are some easy steps to take:

  • Power – do you have power to the system – make sure the electrical breaker in on

  • Make sure thermostats are in heat mode and turned to temperature

  • Oil Gauge – located on the top of the tank – make sure you have oil in the tank

  • Emergency switch – usually located at the top of the basement stairs or outside the utility/mechanical room or near the unit – make sure this is in the on position

  • Reset – if the unit is off, locate the RED RESET button located on or near the bottom unit and push it ONCE – holding it for 5 seconds then release and the unit should start automatically

  • If it does not START and stay on please call Servco Oil at 203-762-7994

  • An after-hours call is considered an emergency only if it cannot be postponed until normal business hours without causing a safety or property damaging situation.

  • All labor charges for covered parts are included for system repairs during normal business hours and 24-hour service emergencies

Before calling for no air conditioning emergency call, here are some easy steps to take:

  • No air conditioning is NOT considered an emergency and we provide service for air conditioning  normal business hours.

  • Make sure your thermostats are in cool mode and set below room temperature.

  • Check for any signs of ice on the outside unit. If there is ice, the outside unit should be turned off and the ice needs to melt before a service technician can be sent to the home.

  • Make sure all furnace and air handler switches are on as well as all circuit breakers.